Apprentice Extra cards have an active magnetic stripe.
The Co-op is the only Apprentice partner to use this feature to access discounts.
Due to usage or storage these cards may become demagnetised over time and no longer swipe in stores.
The Co-op have an alternative method of entering the discount by entering your card number into their till system. Staff members should be aware of this method and should be applying the discount this way in situations where the card does not to appear to be swiping.
If your local Co-op does not seem to be aware of this please let us know by submitting a request in the top right hand corner of the screen with Co-op in the title.