Apprentice Extra Support

Contact Us 1

• Contacting TOTUM

NUS Extra 2

• Can I Still Access my NUS Extra Account?
• Is my NUS Extra Card Still Valid?

ISIC 2

• Where is my ISIC?
• I Paid for a 2/3 year TOTUM Card but only Received a 1 year ISIC card

Sustainability 1

• TOTUM Recycling Programme

Eligibility 2

• Why Can't I Find the Name of my Training Provider?
• How do I Buy my Card?

Delivery 2

• When will my Card Arrive?
• Can I Change my Delivery Address?

General 1

• How much is an Apprentice Card?

Discounts and Offers 3

• How to Redeem NUS Apprentice Extra Discounts
• My Card Won't Work at the Co-op
• ASOS Discount

Replacements and Renewals 3

• How do I Renew my Card?
• My Card has Been Stolen can I get a New One?
• I've Lost my Card, How do I get a New One?

Help Logging In 2

• I've Forgotten my Password
• Why Can't I Log in?

Refunds and Cancellations 2

• Can I Delete my Account?
• Can I Cancel my Card?

TOTUM Eligibility 2

• Can I Have a TOTUM Card
• How do I get the TOTUM App?

Register Your Place of Study 1

• Register With Us