I've lost my card, how do I get a new one?

To order a replacement card you need to log into your account.

Once you are logged in click the link in the top left of the screen 'My Account' then click 'Replacement Cards' Replacement cards cost £5 and will take approximately 7 working days to be sent to you.

The card will be delivered via the original delivery method. If you have forgotten your log in details please use the 'Forgotten Password' function on the login page of the website.

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